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Six products on one engineering foundation — ESE CRM, Courier ERP, Smart SMS, Digital VCard, custom e-commerce and bespoke CRM/ERP builds. Multi-tenant, role-based, API-driven, and running in production today.
Core principles behind every line of code we ship — and the reason our own products run on the same foundation we sell you.
Server-side pagination, indexed queries and lazy-loaded modules keep list screens responsive whether you hold 200 leads or 200,000.
Company-level data isolation, granular per-module permissions, hashed credentials and token-gated public links — enforced on the server, not in the UI.
True multi-tenant architecture. Add a company, a branch or a hundred users without a second install and without touching infrastructure.
Automated error monitoring, scheduled reminders and a support desk that talks to the people who actually wrote the code.
Six purpose-built solutions that stand alone and work together. Pick the one you need today — the rest are waiting when you grow into them.
Full-cycle customer relationship management — lead capture to cash collected, with a Kanban pipeline, proposals with e-signature, invoicing, projects, team chat and a self-service portal for your customers.
See all 18 modulesEnd-to-end logistics management — shipment booking with auto AWB and barcode, zone and slab rate cards, proof of delivery, public tracking, GST-ready invoicing, ledger and profit reports.
See all 17 modulesAndroid-native call tracking that auto-triggers SMS and WhatsApp messages after every call, with customisable promo templates and shareable promo cards.
See what it doesBranded digital business cards with custom themes, QR and link sharing, VCF download, an enquiry form on every card, and leads that land straight in your CRM.
See what it doesTailor-made online stores with payment gateway integration, catalogue and stock management, order workflows and customer analytics built to convert.
See what we buildBespoke business software built from scratch for your workflows — discovery, development, data migration and deployment, with the source code fully yours.
See how we workPick a product to see exactly what ships with it. Nothing here is a roadmap item — for ESE CRM and Courier ERP this is the live module list.
Eighteen modules covering the whole revenue cycle — from the first enquiry to the last payment collected, plus the HR and AI tooling around it.
Capture, qualify and move leads through a drag-and-drop pipeline. Bulk assign to your team, import and export by CSV with a downloadable template, and see every lead's full history in one place.
Every lead comment can carry a next-contact date. Overdue follow-ups surface on the dashboard, and the reminder scheduler chases them for you.
A separate value-weighted pipeline for real deals, with its own Kanban board and stage-change tracking so forecasting does not depend on lead status.
Assign tasks to one person or a team, attach files, log working hours, thread comments, and keep a personal reorderable to-do list alongside them.
Build itemised proposals, keep every version, route them through an internal approval step, send as PDF, and let the client accept or decline on a signed public link.
Issue contracts with start and end dates, send them for e-signature on a token-gated link, and get renewal prompts before they expire.
Itemised tax invoices and proformas with live preview, PDF download, and one-click send. Outstanding balances roll straight onto the dashboard.
Track what is still owed per client and per project, log part payments against a target, and keep a running receivable position.
Run delivery work against a client record with a dedicated project chat thread, file sharing, and links through to the invoices raised against it.
Internal one-to-one and group messaging built into the CRM, with notification sound and unread counts, so client context never leaves the system.
A full customer record with departments, contacts, logged interactions, comments and documents — plus a switch to activate their portal login.
Your customers get their own login: dashboard, projects, invoices, payment history, proposals, contracts, profile, and a chat thread to your team.
Check-in and check-out from web or the Android app, holiday handling, and salary calculation per employee off the attendance record.
Log and categorise company spend so it sits next to your revenue rather than in a spreadsheet nobody opens.
A workflow engine that fires email, WhatsApp and status changes off real events, plus marketing campaigns you can build and launch from the same screen.
Your own SMTP with a test send, reusable templates, scheduled sends, WhatsApp Business templates, and open/click tracking on everything that goes out.
Revenue charts, per-user activity monitoring, pipeline reporting and a full audit trail of who changed what and when.
An in-app CRM assistant that answers questions and takes actions, an AI writer for outbound copy, AI client summaries, and automated error monitoring for the app itself.
Seventeen modules that replace the spreadsheets, the WhatsApp status updates and the guesswork with one connected system. Runs at cep.esecrm.com.
Book a shipment once and the system issues the AWB, the barcode and the printable label. Numbering follows your own series, not ours.
Zone and slab rate cards that price a booking the moment it is entered, with volumetric weight and per-client rate cards you can clone.
Turn a rate enquiry into a quotation in one step, then convert an accepted quotation straight into bookings.
Capture POD against the AWB, assign delivery staff, and pull status back from third-party carriers where the leg is not yours.
A public AWB lookup page plus an embeddable tracking widget you can drop into your own website with one iframe.
GST-ready invoicing off actual bookings, with a client ledger, statements, and invoiced-period locks so billed data cannot be edited underneath you.
Record operational spend against heads and centres so route and branch profitability is a report, not an estimate.
A reusable address book of shippers and consignees so repeat bookings are three fields, not thirty.
Log complaints against an AWB and capture public enquiries from the website into the same queue your team already works.
Volume, revenue and profit views with booking exports, so you can see which clients and lanes actually make money.
Shifts, leave types, regularisations, team views, payslips and salary advances for operations staff.
Granular per-module permissions, one active device per login, and deactivatable accounts for staff who leave.
Assign a rider to a shipment and track the attempt against them, and record third-party carrier status against the same AWB where a leg runs on a partner network.
Run more than one office or hub on one login, with bookings, expenses and reports all carrying their center so branch performance is a filter.
One search box across bookings, clients, receivers and invoices — type an AWB, a phone number or a company name and land on the record.
Buy or renew a plan directly, add users or modules mid-cycle, and keep a transaction history. Billing stays reachable even after a subscription lapses.
Configure your own WhatsApp credentials so booking and status updates go out from your number instead of the office phone ringing.
An Android app that turns every business call your team makes into a follow-up message, without anyone having to remember to send one.
The app watches the call log and fires your chosen SMS or WhatsApp message the moment a call ends — incoming, outgoing or missed.
Build reusable message templates with merge fields, and pick a different template per call type or per campaign.
Branded promo images your team can attach to a follow-up message so the offer arrives with the thank-you.
Group contacts and send to a whole segment at once instead of one number at a time.
A log of what was sent, to whom and when, so you can see follow-up discipline rather than assume it.
Numbers worth chasing can be pushed into ESE CRM as leads so the conversation continues in the pipeline.
Smart SMS is a separate Android product. Ask us for a walkthrough and we will show you the live build on a call.
A business card that cannot run out, cannot go out of date, and tells you who looked at it.
Pick a theme, set your brand colours, drop in a logo and a cover, and publish. No design round-trip.
Every card gets a short link and a QR code, so it works on a phone screen, a poster or the back of a printed card.
Visitors download a VCF straight into their phone contacts — name, number, email and company already filled in.
Every card carries an enquiry form, so a card view can become a conversation without anyone typing a number.
Link out to your website, socials, catalogue, maps and UPI or payment handles from the same card.
Enquiries raised from a card land in ESE CRM as leads with the card as the recorded source.
Digital VCard is a separate product. Ask us for a sample card and we will send you a live one.
Not a template store with your logo dropped on it — a storefront built around how you actually sell, ship and get paid.
A front end designed for your catalogue and your buyers, mobile-first, with the flows you need rather than the ones a theme happened to ship.
Products with variants, pricing rules, stock levels and low-stock visibility so you stop selling what you do not have.
Payment gateway integration with the provider you already use, plus COD and manual settlement handling where you need it.
An order pipeline from placed to delivered, with courier handover — and a direct handoff to Courier ERP if you run your own logistics.
Registered buyers get order history, saved addresses, wishlists and re-order in a click.
Revenue, conversion, best sellers and abandoned carts, reported against the data your store actually collects.
Every e-commerce build is scoped individually. Tell us what you sell and we will come back with an approach and a number.
When none of the four products fit, we build the one that does — on the same stack, with the same discipline, and you keep the code.
We map your real workflow first — who does what, in what order, and where it currently breaks — then scope against that, not against a feature wishlist.
Laravel and MySQL on the server, a responsive interface on the front, built by the same team that maintains ESE CRM and Courier ERP.
REST endpoints and webhooks so your new system talks to your accounting, your website and whatever else you already run.
We bring your history across from spreadsheets, Tally exports or whatever legacy system you are leaving, cleaned and reconciled.
Shared hosting, a VPS or the cloud — your choice, no lock-in. You get the repository, the database and the documentation.
A maintenance arrangement after go-live so fixes and new requirements have a defined route, not an ad-hoc one.
The same record carries through every stage, so nothing is re-keyed and nothing goes missing between a phone call and a paid invoice.
Leads arrive from your website API, the mobile app, an import or manual entry — deduplicated and scored on the way in.
Work the Kanban pipeline, log every call and comment, and let follow-up dates chase you instead of the other way round.
Send an itemised proposal as a PDF and a signed public link. The client accepts or declines on the page; you see it happen.
The accepted deal becomes a project with its own chat, tasks and files — and a portal login so the client can follow along.
Raise the invoice off the same record, track what is outstanding in Recoveries, and watch it land on the revenue chart.
The engineering underneath all six products — the part you only notice when it is missing.
Every record is stamped with a company id and every query is scoped to it. One install serves many companies without any of them seeing each other.
Plans do not just change a number on a page. Middleware checks the plan on every request, so an unavailable module is blocked server-side, not merely hidden.
Roles are configurable per company, with view, add, edit and delete rights checked per module — right down to individual buttons in the interface.
An API-key-protected lead capture endpoint for your website, plus a companion Android app for push notifications, attendance and field enquiry capture.
An event-driven workflow engine with restorable defaults, and a scheduler that chases overdue follow-ups, expiring proposals and renewing contracts.
An assistant that answers questions about your own data and acts on it, an AI writer, client summaries, and an AI doctor that scans the app and proposes reversible fixes.
A separate authentication guard for your customers, so they can see their own invoices, proposals, contracts and projects without touching your CRM.
Configure your own SMTP and WhatsApp Business credentials, test them before saving, and send from your domain and your number — not ours.
Four very different people open the same system and each gets a different screen — because permissions decide the view, not a shared dashboard.
Sees every company, every user and every enquiry across the platform. Creates plans, assigns them, manages licences and watches platform-wide revenue.
Owns one company's data. Manages users and roles, configures SMTP, WhatsApp and email templates, sees all leads and clients, and signs off proposals.
Sees the leads assigned to them and nothing else. Works the pipeline, logs calls, sets follow-ups, sends proposals and marks their own attendance.
Logs into the portal on a separate guard to check project progress, download invoices, accept a proposal or message your team — without ever entering the CRM.
Whether you are evaluating us, already a customer, or wiring ESE into your own website — start here.
Fifteen days with every module unlocked. No card, no gateway, nothing to cancel — create the account and the whole system is open.
Create Your AccountAlready a customer of a business running ESE CRM? Sign in to your own portal to see your projects, invoices, proposals and contracts.
Open Client PortalPost leads into the CRM straight from your own website form. Duplicates are detected and each lead is scored on arrival.
POST https://esecrm.com/api/leads/submit
X-API-KEY: your-api-key
Content-Type: application/json
{
"name": "Asha Verma",
"email": "asha@example.com",
"mob": "9876543210",
"company": "Verma Traders",
"source": "website",
"purpose": "Pricing enquiry"
}
Every new company gets 15 days of full access. Pick a tier when the trial ends — no hidden fees, and you can move up or down at any point.
A basic plan for essential operations.
Advanced features for growing teams.
Professional-grade control and analytics.
Full-featured plan with all modules including Inventory management
Every plan starts with a 15-day full-access trial — all modules unlocked, no card required. Need something outside these tiers? Talk to us
Eight things that are true of every company on the platform, whether you are on the free trial or the top tier.
Every query is scoped to your company id. No cross-company reads, ever.
View, add, edit and delete are checked per module, per role, on the server.
Non-admin staff see only the leads and clients actually assigned to them.
New accounts confirm their email before they can log in and create data.
Every mobile and integration endpoint requires a key; requests without one are rejected.
Shared proposals and contracts open only with their signed token, never by guessing an id.
An activity log records who changed what and when, with per-user activity monitoring.
Per-company SMTP means your correspondence leaves through your server, not a shared one.
The things people actually ask us on the first call.
ESE builds enterprise-grade software that solves real business problems. From managing 37,000+ leads in our own CRM to powering courier logistics with live AWB tracking — every product is designed for reliability, speed and scale, and we run our own company on the same software we sell you.
Start the 15-day trial and have a look around, or get a walkthrough on WhatsApp and we will show you the parts that matter to you.
No card required. All modules unlocked for 15 days.